• You don't need your own relatico account to upload documents for your customers

  How it works: You will receive an email from automations@relatico.com → This email was sent by your customer via relatico.next Click the "Laden Sie Dateien in die Checkliste hoch" button in the email You will be taken directly to the shared checklist, where you can upload the requested documents without logging in ❌ No account neededFew readers

• Questions & Help & Support

  || You have content-related questions For example: You do not have the requested documents You no longer supply the product Contact persons have changed You don’t understand exactly what is being requested 👉 In these cases, please contact your customer directly. You can find the sender of the message in the email header (at the top or in the access link). ![](https://storage.crisp.chat/users/helpdesk/website/-/6/e/7/2/6e72bf150aa4c400/image_ihjfkl.pngFew readers

• Love Your Supplier?

  || Love Your Supplier! That’s our slogan – since 2015. But what does it actually mean? Why supplier relationships matter Suppliers are critical to their customers’ success. The goal is long-term, collaborative, and stable relationships – built on mutual trust and efficiency. What customers want: Clear, simple, and transparent processes Efficient management of material documentation Traceable approval processes (e.g. sample approvals) StFew readers

• How do I leave comments as a supplier?

  || Please note Comments can be added to the entire checklist or to individual checklist items or files. A name and email address are required to submit a comment. Comment on the entire checklist Open the shared checklist using the provided link. Click on “Checklist comments” in the top right. The comment applies to the entire checklist. **Comment on individual checklist itemsFew readers